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Terms & Conditions

South Yorkshire Pet Photography - Terms and Conditions

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1. Definitions

  • "Photographer" refers to South Yorkshire Pet Photography and individuals emplyeed by South Yorkshire Pet Photography, including the business owner.

  • "Client" refers to any person or entity engaging the Photographer's services.

  • "Session" refers to the photography session booked by the Client.

  • "Photos" and "Images" refers to all photographic material created by the Photographer.

  • "Products" refers to any prints, digital files, albums, or other items provided by the Photographer.

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2. Booking and Payment

  • A booking is considered confirmed upon receipt of the entire booking fee as outlined in the Services page.

  • The balance is due no later than 48 hours prior to the Session, unless otherwise confirmed by the Photographer.

  • Payments can be made by cash, bank transfer or PayPal.

  • If a client reschedules a session with less than 48 hours notice, the original booking fee will be retained, and a new booking fee will be required to book a new session.

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3. Session Details

  • The Client is responsible for ensuring their pet(s) are safe and under control during the session.

  • The Client agrees to provide accurate information about their pet(s), including any health or behavioral concerns.

  • The Photographer will make reasonable efforts to capture the desired images, but cannot guarantee specific results due to the unpredictable nature of animals.

  • Sessions will be conducted at the location communicated prior to booking.

  • If the session must be ended early due to pet behavior, or weather, the photographer will discuss rescheduling options with the client.

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4. Copyright and Usage

  • The Photographer retains copyright of all Images.

  • The Client is granted a personal, non-commercial license to use the digital Images for personal use, personal display within a residence and for personal social media only.

  • Commercial use of the Images is prohibited without the Photographer's written consent and the appropriate fee paid in full.

  • The Photographer may use the Images for promotional purposes, including website display, social media, and marketing materials, unless explicitly stated otherwise by the client in writing.

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5. Image Delivery and Products

  • Digital Images will be delivered via a secure online gallery which the Client will receive a link for.

  • All final images will be made ready by no later than 10 days following the shoot.

  • Physical products (prints, albums, etc.) will be delivered within 10 days of the order placement.

  • The Photographer is not responsible for the quality of prints or products ordered from third-party suppliers.

  • Digital files will be stored until your final images are delivered. After this time, the photographer cannot guarantee the availability of the files.

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6. Rescheduling and Cancellation

  • If the Client needs to reschedule, they must provide at least 48 hours notice.

  • If the Photographer needs to reschedule due to unforeseen circumstances, the Client will be offered an alternative date along with a discount of 20%, or a full refund.

  • If the Client cancels the session within 48 hours of the session, the booking fee is non-refundable.

  • In the event of severe weather (thunderstorm, MET Office weather warnings, natural disaster), the photographer has the right to reschedule the session.

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7. Liability

  • The Photographer is not liable for any injury or damage caused to the Client, their pet(s), or their property during the session.

  • The Client is responsible for their pet's behavior and any damage they may cause.

  • The Photographer's liability is limited to the total amount paid by the Client.

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8. Client Approval

  • When presented with proofs, the client is responsible for reviewing them, and notifying the photographer of any required changes within 24 hours.

  • The photographer is not responsible for errors found after the client has approved the final product.

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9. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

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10. Amendments

  • South Yorkshire Pet Photography reserves the right to amend these Terms and Conditions at any time.

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